Covid-19 Protocol

ON THE DAY OF YOUR APPOINTMENT

Before you leave for the practice, please ensure that you have visited the lavatory, have hydrated and have brushed your teeth.

If you or any member of your household have Covid symptoms please ring the practice before setting off.

 

DO NOT ARRIVE EARLY

Please come alone. There will be no access to the waiting room.

Please phone us on 01892 610222 when you arrive.

Please bring as few items as possible but include

  • A pen
  • Means of payment. CARD ONLY NO CASH
  • A mobile phone, but leave in your car once you have been contacted
  • Mask/face covering if you have one

If you do not have a mobile phone we will come and find you in the car park area as near to your appointment time as possible.

 

DO NOT ENTER THE BUILDING UNTIL INVITED IN

PLEASE REMAIN IN YOUR CAR OR IN THE CAR PARK OUTSIDE THE PRACTICE – following social distancing recommendations.

We will come and collect you when we are ready to see you.

 

ENTERING THE PRACTICE

We will call you or collect you when it is time for you to enter the practice.

Before entry, we may need to take your temperature.

On entering the practice you may be asked to wear a mask and you will be asked to sanitise your hands.

You may need to pay before treatment (if applicable), ideally by card.

You will need to place your personal belongings in a plastic bag.

Staff will direct you at all times.